Who we are

Barati Gharati : Our website address is: https://baratigharati.com/

Last updated: [01 Jan 2026]

Barati Gharati (“we”, “our”, “us”) is a wedding technology platform and vendors marketplace operated by True Knock Events. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to this Privacy Policy and our Terms of Use.

1. Information We Collect

We collect the following types of information when you use Barati Gharati:

  • Personal Information
    • Name, email address, phone number, password.
    • Postal address, city, country, and pin code.
    • Wedding details such as dates, locations, event types, and guest estimates.
    • For vendors: business name, contact details, GST/PAN or other KYC documents.
  • Usage & Device Information
    • IP address, browser type, device type, operating system, language settings.
    • Pages visited, time spent, clicks, search queries, and other usage analytics.
  • Payment & Transaction Data
    • Limited payment information processed through secure payment gateways (e.g., transaction ID, status, amount).
    • We do not store full card details; these are handled by PCI‑compliant payment processors.
  • Content You Provide
    • Reviews, ratings, messages, comments, photos, vendor listings, and other content submitted on the Platform.

2. How We Use Your Information

We use the collected information to:

  • Create and manage your user or vendor account.
  • Provide, operate, and improve the Platform and its features.
  • Match users with relevant wedding vendors and services.
  • Process bookings, quotes, payments, and support requests.
  • Send transactional emails/SMS/notifications (e.g., OTPs, booking updates, reminders).
  • Personalise content, recommendations, and search results.
  • Prevent fraud, enforce our Terms, and ensure platform security.
  • Comply with legal or regulatory obligations.

We may anonymise and aggregate data for analytics, research, and business intelligence.

Where required by law, we process your personal data based on:

  • Your consent.
  • Performance of a contract (e.g., bookings, vendor agreements).
  • Legitimate interests (e.g., improving services, preventing fraud).
  • Compliance with legal obligations.

4. How We Share Information

We may share your information with:

  • Vendors and Service Providers
    • When you make an enquiry, request a quote, or confirm a booking, your contact and event details are shared with relevant vendors so they can respond.
    • Third‑party service providers who help with hosting, analytics, payments, communication tools, customer support, and marketing.
  • Group Companies
    • Other entities in the True Knock Group and True Knock Tech for operations, analytics, and support.
  • Legal & Compliance
    • Government authorities, regulators, or law enforcement when required by applicable law or to protect our rights, users, and property.

We do not sell your personal data to third parties for their own marketing purposes.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences and login sessions.
  • Understand how you use the Platform and improve performance.
  • Provide personalised content and relevant ads.

You can adjust cookie settings in your browser; however, disabling certain cookies may affect functionality.

6. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration.
No system is completely secure, so we cannot guarantee absolute security, but we continuously review and update our safeguards.

7. Data Retention

We retain your information for as long as:

  • Your account is active, or
  • It is reasonably necessary for the purposes described in this Policy, or
  • Required by law, regulation, taxation, or dispute‑resolution purposes.

You may request account deletion; some records may remain in backups or as required by law.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your account and certain data.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before acting on your request.

The Platform may contain links to third‑party websites, apps, or services (including vendor sites, payment gateways, social media, etc.).
We are not responsible for the privacy practices or content of these third‑party properties. Please review their privacy policies separately.

10. Children’s Privacy

The Platform is not intended for children under 18 years of age.
We do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us so we can delete it.

11. International Transfers

Your information may be stored and processed on servers located inside or outside your country, subject to applicable data‑protection laws.
By using the Platform, you consent to such transfers, while we take steps to ensure appropriate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services.
The “Last updated” date will be revised and, where required, we will notify you through the Platform or by email. Your continued use of the Platform after changes means you accept the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Barati Gharati